About

I help leaders cut through noise and design decision environments that turn clarity into lasting results. My path has spanned classrooms, consulting firms, and enterprise portfolios — always centered on trust, focus, and creating value that outlasts individuals.

15+
Years in Leadership & Delivery
30+
Organizations Served
100+
Teams Led
Charles Ackerman

Highlights & Achievements

70 Million+
Lives Impacted

I've contributed to processes and systems that have real impact on the lives of millions across diverse sectors and communities.

  • Grants management, assistance programs, economic development, workforce programs, disaster relief, victims of crime programs
  • NYC MTA support systems, communication, and commuter programs
  • Higher education: applicants and students at institutions ranging from community colleges through the Ivy League
$5M+
Annual Portfolios

Directed complex digital transformation and business-process programs across higher ed and public sector.

  • Managed multi-cloud portfolios up to $5M annually across three firms.
  • Delivered consistently positive client satisfaction outcomes.
  • Built scalable structures for repeatable delivery success.
3
Firms Supported

Strengthened internal operations and delivery strategy from the inside out.

  • Built and led PM Communities of Excellence.
  • Shaped accelerator strategies and delivery playbooks.
  • Mentored colleagues, multiplying leadership capacity.
Delivery Models

Experience spanning virtually every model of project and support execution and engagement.

  • Managed projects in-house and as a consultant/vendor.
  • Led onshore and nearshore engagements.
  • Delivered technical support, managed services, implementations, and staff augmentation.

Focus Areas

Click any area to explore related insights, case studies, and writing.

My Core Values

Leadership with Integrity

True leadership isn't about titles. It's about guiding with vision, courage, and compassion — creating an environment where others can thrive.

Empowerment through Trust

The right people, with the right clarity, can be trusted to achieve anything. Trust fuels autonomy, ownership, and responsibility.

Purpose & Meaning

Work should contribute to something greater than ourselves. I aim to create lasting impact that improves lives and organizations.

Collaboration & Teamwork

The highest potential comes from people moving in unison. Shared success, respect, and collective effort are unbeatable.

Excellence & Improvement

Excellence is a moving target — always raising standards, innovating, and improving systems so value keeps compounding.

Fulfillment & Joy

Work should challenge us, but also bring satisfaction and humor. Joy is not optional — it's fuel for resilience and creativity.

Career Journey

Hover or tap the mile-markers to see the story

Early Career
CTE TeacherLearning Technologies Specialist
Volusia County Schools
2013–2015
User Support Manager
Volusia County Schools
2015–2019
Project Manager
Embry-Riddle Aeronautical University
2019–2022
Project ManagerSenior PM
Coastal Cloud
2022–2024
Principal Delivery ManagerRegional Head of Delivery, North America
VRP Consulting
2024–2025
Account Director
Cloud for Good

Education, Contributions & Credentials

Education

Boston University
Master of Science in Computer Information Systems (Concentration in IT Project Management)
Rowan University
Bachelor of Arts in Radio/TV/Film Production
Rowan University
Bachelor of Arts in Writing Arts

Certifications

Project Management Professional (PMP)
PMI
Agile Certified Practitioner (PMI-ACP)
PMI
Certified ScrumMaster (CSM)
Scrum Alliance
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Salesforce Certified Platform Administrator
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Education Cloud Consultant

Contributions

PMI Standards Contributor
Contributor to PMI's Practice Standard for Work Breakdown Structures and The Standard for Risk Management in Portfolios, Programs, and Projects
Frequent Speaker
Executive presentations, national summits, and webinars on Salesforce and delivery excellence
Facilitator & Coach
Guiding high-performing teams, mentoring delivery leaders, and coaching executives

Let's work together to turn clarity into value.